In management, Information Technology Consulting represents:

  • IT Consulting
  • Computer Consultancy
  • Business and Technology Services
  • Computing Consultancy
  • Technology Consulting
  • IT advisory

The main activity focuses on advising organizations on how to best use information technology (IT) in achieving their business goals.

The IT consulting industry can be viewed as a four-tier system:

  • Professional services firms. These firms have a large professional workforce and their charges are high.
  • There are staffing firms, which place technologists with businesses on a temporary basis, mostly in response to staff absences, temporary shortages, and technical projects.
  • There are independent consultants, who are self-employed and work as employees of staffing firms or are independent contractors in their own right.
  • There are also Information Technology security consultants

There are different reasons why consultants are called in:

  • To get external, objective advice and recommendations
  • To get access to the consultants’ specialized expertise and services
  • To get help during a one-time project where the hiring of a permanent staff is not required or necessary
  • To outsource all or part of the IT services of a company

Prerequisites and major obstacles

Once a business owner defines the needs to take a business to the next level, a decision maker in the company will define a scope, cost and a time frame of the project. The role of the IT consultancy company is to support and nurture the company from the very beginning of the project until the end, and deliver the project not only in the scope, time and cost but also with complete customer satisfaction.

Business process and system design

The scope of a project is linked intimately to the proposed business processes and systems that the project is going to deliver. The documentation of your business processes and system requirements are as fundamental to project scoping as an architects plans would be to the costing and scoping of the construction of a building.